Talk to our team at Pistolo Casino

Instant chat support

Agents reply around the clock. Logged-in players get their account pulled up instantly.

Payment history, KYC uploads and limits live in your profile, open any time.

Registration is quick, and new players start with the welcome bonus.

New player bonus

100% up to €500 + 200 free spins

While you wait for our reply, your welcome package is ready to claim.

Our support team handles accounts, payments, bonuses and technical issues. Most questions are solved in the first reply.

Support is available 24/7. Chat replies usually arrive within a few minutes on live chat; e-mail can take a few hours.

Include the e-mail on your account and a short description of the problem. For a missing payment, add the transaction reference.

Not happy with a reply? Write "complaint" in the subject line to [email protected]. We confirm receipt and give a final answer as quickly as we can.

Support can apply limits, time-outs and self-exclusion on request. Pistolo is strictly for players aged 18+.

Live chat is the fastest route and is open inside your account. For anything that needs documents, write to [email protected].

If we request documents, the reason is always explained in the message. Checks are usually completed within one working day.

Every message is read by a person, not a bot. Thank you for helping us improve Pistolo.